Privacy Policy

Tea Botanics has adopted this Privacy Statement in order to inform you of its policies with respect to information collected from this website. Your use of this website constitutes your acceptance of this Privacy Statement and your consent to the practices it describes.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address, like most other websites. 
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system which includes the date and time you access the site, the pages you access while at teabotanics.com, and the internet address of the website, if any, from which you linked directly to teabotanics.com. This information is not personally identifiable. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

SECTION 2 – PERSONALLY IDENTIFIABLE INFORMATION YOU PROVIDE.

Teabotanics.com will not collect any personally identifiable information about you unless you provide it. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. You can visit and browse the website without revealing personally identifiable information about yourself.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 


Registration Forms 
If you are offered the opportunity to enter a promotion, to become a registered user of Tea Botanics website, or to opt-in to receive Tea Botanics’s information through another site, you must apply by filling out the registration form on the site. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, product usage, and/or a unique individual password.


Transactions and Activity 
If you become a registered user or if you conduct transactions through Tea Botanics’s website, teabotanics.com collects information about the transactions you engage in while on the website and your other activity on the site.  This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.

Email and Other Voluntary Communications 
You may also choose to communicate with Tea Botanics through email, via our website, by telephone, in writing, or through other means.  We collect the information in these communications, and such information may be personally identifiable.

Information Use

Tea Botanics may use the personally identifiable information collected through its website primarily for such purposes as: helping to establish and verify the identity of users; opening, maintaining, administering and servicing users' accounts or memberships; processing, servicing or enforcing transactions and sending related communications; providing services and support to users; improving the website, including tailoring it to users' preferences; providing users with product or service updates, promotional notices and offers, and other information about Tea Botanics and its affiliates; responding to your questions, inquiries, comments and instructions; maintaining the security and integrity of its systems.

Choice/Opt-Out

From time to time, teabotanics.com and its affiliates may also wish to send you other messages or updates about teabotanics.com, its affiliates, or their promotions and other activities.  

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@teabotanics.com.

SECTION 3 – DISCLOSURE INFORMATION.

Teabotanics.com does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you.  Tea Botanics may use unaffiliated companies to help it maintain and operate its website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose.  Tea Botanics may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.  Finally, as Tea Botanics business develops, it may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets.  If Tea Botanics, its Internet businesses, or substantially all of its assets, is acquired, customer information may be one of the assets transferred.

SECTION 4 – SHOPIFY.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY.

To protect your personal information, Tea Botanics takes reasonable precautions to maintain physical, electronic, and procedural safeguards to help guard personally identifiable information.  If you provide us with your credit card information on the site, your transaction information is transmitted to and from teabotanics.com in encrypted form using industry-standard Secure Sockets Layer (SSL) connections and stored with AES-256 encryption to help protect such information from interception.  Tea Botanics restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those personals you have authorized to have access to such information.  Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


SECTION 7 - ANALYTICS & DISPLAY ADVERTISING.

  • The Google Analytics features we've implemented are based on Displayed Advertising (e.g., Remarketing).
  • Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.
  • We may at times use Remarketing with Google Analytics to advertise online.
  • Third-party vendors, including Google, show our ads on sites across the Internet.
  • We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website.
  • If you would like to opt-out you may use this browser add-on.


Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


SECTION 8 - AGE OF CONSENT.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at contact@teabotanics.com.