We charge standard ground shipping rates based on your zip code and a small handling fee. Sales taxes will be charged to each order even if we waive shipping costs. Taxes are based on the location of our business in Los Angeles, California.
If your order is placed by 1:00 pm PST, we will ship your product that day and it will arrive according to the shipping options you selected when you made your purchase.
We ship anywhere in the United States. For out-of-country shipments, shipping charges may be significant, however, we can ship internationally.
You may return new, unopened items sold and fulfilled by Tea Botanics within 45 days of delivery for a full refund excluding shipping and handling. During the holidays, items shipped back to us between December 24th and December 31st will not be returned until January 7th.
To process a return, send us an email at email@example.com with your name, shipping to address, date your purchased product and any additional information and we will process your return details in our system and send you a return label to attach to the shipping box. We will pay the shipping charge to return the product back to us. Most refunds are fully refunded in 3-5 days after we receive and process your return.
We want you to be happy with our products. If 45 days have gone by since your purchase and you are not satisfied, please return the product, send us an email at firstname.lastname@example.org to give us a heads up and ship your item to: Tea Botanics, 6709 La Tijera Blvd., #912, Los Angeles, California US 90045