You may return new, unopened items sold and fulfilled by Tea Botanics within 45 days of delivery for a full refund excluding shipping and handling. During the holidays, items shipped back to us between December 24th and December 31st will not be returned until January 7th.
To process a return, send us an email at firstname.lastname@example.org with your name, shipping to address, date your purchased product and any additional information and we will process your return details in our system and send you a return label to attach to the shipping box.
We will pay the shipping charge to return the product back to us. Most refunds are fully refunded in 3-5 days after we receive and process your return.